# Techniques

- Source: https://systemsbureau.com/techniques/

- [TECH-014: Don’t answer a price question with only the price.](https://systemsbureau.com/techniques/price-question.md): A price answer can be correct and still end the conversation.
- [TECH-021: The next message matters more than the first reply.](https://systemsbureau.com/techniques/next-message.md): A useful response should create a natural path for the conversation to continue.
- [TECH-028: Reduce the decision before increasing the persuasion.](https://systemsbureau.com/techniques/reduce-the-decision.md): When customers hesitate, simplifying the next decision can work better than adding more selling.