Refund Policy

1. 14-day money-back guarantee

Products sold with our advertised 14-day money-back guarantee (such as Inbox to Revenue) allow you to purchase with complete peace of mind. We encourage you to read the material, review the frameworks, and apply the techniques to your real customer conversations.

If you decide the product is not right for you, is not useful for your business, or did not meet your expectations, simply contact us within 14 days of your purchase date. We will issue a full refund to your original payment method—promptly and without hassle.

2. Delivery failures and technical issues

In addition to our 14-day money-back guarantee, we will promptly resolve the problem or issue a full refund if any of the following technical issues occur:

Duplicate purchase

You were accidentally charged more than once for the same product or transaction.

Technical delivery failure

Payment completed successfully, but the digital product could not be accessed or downloaded, and our support team cannot reasonably restore access or deliver the files.

Corrupted or unusable file

The delivered file is materially defective or corrupted and we are unable to provide a working replacement.

Materially incorrect product

You received a product materially different from what was described or ordered due to a technical error.

Refund required by law

Applicable consumer protection legislation provides a statutory refund, remedy, or cancellation right under the circumstances.

3. General digital product terms and outcome expectations

For products sold without an express satisfaction guarantee, or after the 14-day guarantee window has passed, digital download purchases are generally final once access has been supplied, except where required by law or in the case of unresolvable technical delivery failures.

As detailed in our Disclaimer, Systems Bureau resources provide practical educational frameworks and communication models. We do not promise or guarantee specific financial or business outcomes (such as specific revenue, sales volume, or conversion rates), because individual results depend on implementation, product offering, market conditions, and factors outside our control.

4. How to request a refund

To request a refund under our 14-day money-back guarantee or report a delivery issue, please email hello@systemsbureau.com with:

• the email address used during checkout;
• your order number or payment reference; and
• the name of the product purchased.

If you are claiming the 14-day guarantee, a brief note explaining what did not work for you is always appreciated to help us improve, but it is not required to receive your refund. Please do not send sensitive payment data such as full card numbers or security codes in email correspondence.

5. Review, processing, and payout

All legitimate refund requests are reviewed and processed promptly by our support team. When a refund is approved, the full amount will be credited back to your original payment method. Depending on your bank, credit card issuer, or payment provider, it typically takes 3 to 7 business days for the funds to reflect on your statement.

6. Fair use and abuse prevention

Our 14-day guarantee is offered in good faith to give genuine customers confidence in their investment. Systems Bureau reserves the right to decline refund requests in rare instances of clear abuse, fraud, or bad faith, such as repeated purchase-and-refund cycles of the same resource or unauthorized commercial distribution.

7. Statutory consumer rights

Nothing in this policy limits, modifies, or excludes any statutory consumer protection rights, warranties, or remedies that cannot lawfully be waived under the laws of your jurisdiction.

8. Delivery assistance and disputes

If you have not received your download link or need technical help opening your file, please consult our Digital Delivery Policy or reach out directly to hello@systemsbureau.com. If you believe a charge or order is incorrect, please contact us first so we can resolve it immediately.